FAQs
Have any questions about Wild Mongoo, or our services?
Check out the FAQs below, if you need further assistance
feel free to Contact Us
Can I visit Wild Mongoo’s workshop?
Can I visit Wild Mongoo’s workshop?
Yes, we welcome visitors to our workshop in George. Please visit us at anytime from 9am-4pm during weekdays, no scheduling needed to visit us.
How can I contact Wild Mongoo for more information?
How can I contact Wild Mongoo for more information?
You can reach us via email at hello@wildmongoo.com or by phone at tel: 073 442 5344. Alternatively, visit our Contact Us page on our website for more details.
Where is Wild Mongoo located?
Where is Wild Mongoo located?
Our retail shop is located at 124B York St, George Central, George, South Africa. We also operate an online store for your convenience.
What is Wild Mongoo?
What is Wild Mongoo?
Wild Mongoo is a non-profit in George, South Africa, empowering vulnerable women through work and skills training, offering products such as handmade goods and custom corporate gifts.
Can I track my order?
Can I track my order?
Yes, once your order has been shipped, you will receive a tracking number to monitor its progress.
How can I place an order with Wild Mongoo?
How can I place an order with Wild Mongoo?
Orders can be placed through our online store or by visiting our retail shop in George. For custom orders, please contact us directly.
What types of pet products does Wild Mongoo offer?
What types of pet products does Wild Mongoo offer?
We provide a variety of pet products, including blankets, toys, and accessories, all crafted with care by our skilled artisans.
Can I order custom products from Wild Mongoo?
Can I order custom products from Wild Mongoo?
Yes, we offer custom work for corporate gifts and specialist retailers. Please contact us to discuss your specific needs.
What products does Wild Mongoo offer?
What products does Wild Mongoo offer?
We offer a range of handmade products, which involves sewing, leatherwork, beading, machine embroidery, printing, and we offer nail care services. We also provide custom corporate gifts and specialist retail items.
How do I initiate a return or exchange?
How do I initiate a return or exchange?
To initiate a return or exchange, please send us a message on our website with your order details and the reason for the return or exchange.
What is Wild Mongoo’s return policy?
What is Wild Mongoo’s return policy?
We accept returns and exchanges within 30 days of purchase, provided the items are in their original condition. Please contact our customer service for assistance.
How can I support Wild Mongoo’s mission?
How can I support Wild Mongoo’s mission?
You can support us by purchasing our products, making a donation, or spreading the word about our work. Volunteering your time or expertise is also a valuable way to contribute.
How does Wild Mongoo support vulnerable women?
How does Wild Mongoo support vulnerable women?
We provide training and employment opportunities for women who have experienced extreme circumstances such as homelessness, human trafficking, modern slavery, and gangsterism. Our program addresses their medical, mental, emotional, spiritual, and other needs.